Return Policy

Refund Policy for M&A Tech Store

At M&A Tech Store, we are committed to providing you with high-quality products and excellent service. If for any reason you're not completely satisfied with your purchase, we offer a straightforward return process, as long as the item meets our return conditions outlined below.

1. Eligibility for Return and Refund:

  • Return Period: We accept returns within 7 days from the date of purchase.
  • Condition of Items: To be eligible for a refund, the product must be unused, unopened, and in its original condition with all packaging and accessories intact.
  • Proof of Purchase: A receipt or order confirmation is required for all returns.

2. Non-Refundable Items:

  • Items that have been opened, used rough, or damaged after purchase are not eligible for return.
  • Products such as software, games, or digital downloads are non-returnable.
  • Gift cards, clearance, and final sale items are not refundable.

3. Refund Process:

  • To request a return, please contact our customer support team at [your contact email/phone number] within 7 days of receiving the product. Provide your order number and reason for the return.
  • Upon approval, we will send you instructions on how to return the item.
  • Return Shipping: The customer is responsible for the return shipping costs, unless the item is faulty or incorrect. We recommend using a trackable shipping service to ensure the return is safely delivered.
  • Once we receive and inspect the returned item to ensure it meets the return conditions, we will process your refund to the original payment method within 5-7 business days.

4. Exchanges:

  • If you would like to exchange an item, we recommend initiating a return and placing a new order for the desired product. Our team is happy to assist you with any exchange process.

5. Late Returns:

  • Items returned after the 7-day return period will not be accepted and will be returned to the customer at their expense.

Your satisfaction is important to us, and we want to ensure your shopping experience is smooth and hassle-free. If you have any questions or concerns, please don’t hesitate to reach out to us.

Thank you for choosing M&A Tech Store!